So I used to bank at Regions Bank. There aren’t a lot of good choices for banking in Bloomington, IN if you ask me. We’ve tried most of the major banks in town, and some of the local alternatives. Most of the online banking sites are really bad, and regions closed the branch that was close to us. I think we’re going to go back to Chase, at least the online banking doesn’t suck with Chase, unlike the others we have tried.

We recently got this from Regions: (I apologize in advance for making you click the image, but he full-size image broke the column layout)

This is supposed to bring us “new benefits” and “greater convenience”

So they are coming into the 2004 by letting us choose from a list of merchants. Wow! We can access our credit card information…. ummmm again this has been around for ages. Really lame stuff. The new alert thing is decent, but Chase has been doing that for at least a couple of years, I applaud them for adding it though. Then they start taking things away. One used to be able to access register items from way back. NO LONGER. Why wouldn’t ppl want this information?

My favorite is the following

They basically took several really useful features from online banking and said screw you! You’ll need to call us or come into a bank, or just log in more often. Why would you encourage people to come into branches or call 1-800 numbers to do simple things like transfer from one account to another or stop payment? This doesn’t make a lot of business or design design sense.

Oh the follies of letting the system dictate the functions instead of well-thought out, human-centered, sound business design.

Sad…

Shame on you regions!