Resist, resist I say! Do not succumb to the temptation to save a few seconds worth of effort by making acronyms.
Resist, resist I say! Think about how silly that new business program or process name will sound in a few months or years.
Resist, resist I say! Avoid jargon as if it would slowly poison you and turn you into a quivering mass of buzzwords.
Resist, resist I say! Adding more process, programs, and controls when what you need is people who are willing to be human and humane to each other united in a common goal that is worthy of them and their time.

Image courtesy of Amnesty International

I’ve just managed to read through some of the “management approach” pages on an intranet. There are lots of good ideas and intentions there, and people who have clearly put thought into this. Command & control systems are a relic of the past. Perfecting them is, as Marty Seigel often said to us in our Interaction Design I class, “like polishing plywood.”

In this age of the creative professional, of empowered employees, and certainly in a research or design environment we need fewer processes and management and more people passionately doing what they’re best at and working together.

This is the user experience of an employee and it’s important. This goes to corporate culture and it’s important.

RESIST!

As usual this post represents my own views and not of the organizations I’m affiliated with. This is not a condemnation of an organization but a call to action by individuals of all organizations to change the way they think about work and their actions in their own work and in their own organizations and groups.