Want to put Design Thinking into action in your organization NOW? No User Experience (UX) expertise in-house or you’re at maximum capacity and need more done? Want a user study done by next week? Are users saying they want something better than what you currently offer? I’m your man!

Designing for experience is more about getting “the right design” aesthetically, emotionally, & technically. Usability is more about getting “the design right.” I work on doing both as a designer, researcher, and writer. I do not claim to have all the answers, but I know that working together we can co-create solutions.
I provide the following services:
Usability Testing (Usually includes recruiting, creation of protocol, running tests, report, and optionally a video of some of the sessions).
I am trained in and conduct a variety of qualitative inquiry techniques including: interviews, contextual analysis, ethnographic observation, focus groups, card sorting, cultural probes, affinity diagrams, and others.
Information Architecture, including helping co-create the strategy that forms the IA structure.
Wireframing, prototyping.
Outside Design Evaluation/Critique
Usability heuristic analysis
Work with design team to incorporate human-centered methodologies and techniques on an ongoing or one-time basis via phone, webinar, or in person.
4-8 hour workshops on in human-centered design methodologies and techniques for development teams and their managers, as well as C-level officers interested in incorporating design methodology into all facets of their organization.
I typically charge $125 or €80/hour, project estimates gladly given. Discounts for Non-profit organizations or socially responsible organizations are available.
If you are interested in reading about how I work, please see: Designing for People.