I offer a number of services including outside design critique, heuristic analysis, User-centered design courses, user studies, usability studies, and more…
Designing for experience is more about getting “the right design” aesthetically, emotionally, & technically. Usability is more about getting “the design right.” I work on doing both as a designer, researcher, and writer. I do not claim to have all the answers, but I know that working together we can co-create solutions.
I provide the following services:
Usability Testing (Usually includes recruiting, creation of protocol, running tests, report, and optionally a video of some of the sessions).
I am trained in and conduct a variety of qualitative inquiry techniques including: interviews, contextual analysis, ethnographic observation, focus groups, card sorting, cultural probes, affinity diagrams, and others.
Information Architecture, including helping co-create the strategy that forms the IA structure.
Wireframing, prototyping.
Outside Design Evaluation/Critique
Usability heuristic analysis
Work with design team to incorporate human-centered methodologies and techniques on an ongoing or one-time basis via phone, webinar, or in person.
4-8 hour workshops on in human-centered design methodologies and techniques for development teams and their managers, as well as C-level officers interested in incorporating design methodology into all facets of their organization.
I typically charge $125 or €80/hour, project estimates gladly given. Discounts for Non-profit organizations or socially responsible organizations are available.
If you are interested in reading about how I work, please see: Designing for People.